Service Software Built for HVAC & Refrigeration
Maintenance contracts that schedule themselves, a full service history for every unit you look after, fast breakdown dispatch, and invoices that go out with the technician still on site.
HVAC and refrigeration businesses run two operations at once: the planned one — maintenance contracts, seasonal servicing, filter and gas checks — and the unplanned one, where a server room is overheating or a cold room is warming up and the client is counting minutes. The planned work pays the bills; the unplanned work wins the loyalty. Both depend on knowing the history of every unit you touch.
ExequtechOS keeps that history at the centre: recurring contract visits create their own jobs, every breakdown callout lands with the unit's full record in the technician's hand, and each visit's readings, photos, and parts feed the next one.
The Problems HVAC Businesses Bring Us
If any of these sound familiar, you're exactly who this platform was built for.
Maintenance contracts tracked in memory
Contract clients are owed scheduled visits — quarterly, monthly, seasonal. When schedules live in a spreadsheet, visits slip, SLAs quietly fail, and the client notices exactly when their aircon does.
No history per unit
A commercial site can hold dozens of units across roofs and plant rooms. Without a record of which unit was serviced, regassed, or repaired when, every visit starts with detective work — and warranty arguments have no evidence.
Breakdown callouts vs the planned day
An urgent cold-room failure has to cut into a day already scheduled with contract visits. Without live visibility of who is where, juggling the day means phone calls, and rescheduled visits fall through cracks.
Parts and consumables on the move
Compressors, filters, and consumables ride in vans for weeks. Stock that is not tracked at vehicle level gets used unbilled, bought twice, or hunted for while a client's stock spoils.
Service reports clients can audit
Commercial clients increasingly want proof: what was checked, what readings were taken, who signed. Paper job cards make every such request an afternoon of photocopying.
A Contract Visit and a Breakdown, Same Day
Here is how a typical HVAC day runs when contracts, callouts, and history live in one system:
The morning is already scheduled
Recurring contract jobs created themselves on schedule. Each technician's phone shows the day's visits with each site's units and full service history.
Routine visits, properly recorded
At each unit, the technician logs readings and checks, replaces filters from van stock, and photographs anything worth flagging — building the service record as the work happens.
The cold-room call cuts in
The office sees live who is closest and least committed, assigns the emergency, and the displaced contract visit is rescheduled in the system — not on a sticky note.
The breakdown, with history in hand
The technician arrives already knowing the unit was regassed last March. Diagnosis, parts used, hours, and photos go onto the job card — offline if the plant room has no signal.
Sign-off, invoice, and the record grows
The client signs on screen, the invoice generates from the job card, and both the contract visits and the emergency now sit in each unit's history for next time.
"Exequtech has completely transformed how we manage our field operations. Our technicians love the offline app, and I finally have real-time visibility into what's happening on every job site."
Paul Durrheim
Operations Manager, Imperial Heating
The Full Platform, One Price
Everything above runs on ExequtechOS — clients, quoting, jobs, invoicing, inventory, team management, and reporting — with the Exequ-Jobs offline job card app included for every user at R777 per user per month.
Frequently Asked Questions
Common questions from hvac & refrigeration evaluating ExequtechOS.
Can maintenance contracts generate their own recurring jobs?
Yes. Recurring schedules create jobs automatically at the agreed interval, so contract visits stop depending on someone remembering the spreadsheet.
Can I keep a service history per unit or asset?
Yes. Each visit's job card — readings, parts, photos, signatures — accumulates against the client and site, so any technician can see what was done before walking in.
How does it handle urgent breakdowns disrupting the schedule?
Live job status shows who can take the emergency, and displaced visits are rescheduled in the system rather than lost. The customer-facing history stays intact.
Can clients get proof of service for audits and SLAs?
Yes. Completed job cards hold the checks, readings, photos, and sign-off per visit, so producing evidence for a client or SLA review is a lookup.
Does the app work in plant rooms and basements without signal?
Yes — Exequ-Jobs is offline-first. Everything on the job card works without connectivity and syncs automatically when the technician is back in coverage.
What does it cost?
R777 per user per month, everything included — all modules plus the mobile app, no hidden fees, cancel anytime. See the pricing page for storage tiers.
Built for Your Trade Too
See how ExequtechOS fits other field-service trades.
Ready to Run Your Business from One Platform?
Get a personalised demo with your own workflow — quoting, job cards, invoicing, and the offline app.
Request a Demo