Job Management Built for Plumbing Businesses
Dispatch emergency callouts fast, run digital job cards with insurance-ready photos, track geyser serials for warranty claims, and invoice before the van leaves the driveway.
Plumbing lives on urgency. A burst geyser or a flooding bathroom does not wait for the office to find a free technician on a whiteboard — and once the panic is fixed, the paperwork that proves and bills the work tends to lag days behind the wet boots.
ExequtechOS is built around that reality: fast dispatch with full site history, job cards your plumbers complete on site in seconds, photos that satisfy insurers, and invoices generated from the job card the moment the customer signs.
The Problems Plumbing Businesses Bring Us
If any of these sound familiar, you're exactly who this platform was built for.
Emergency dispatch by phone roulette
A burst-pipe call starts a round of "where are you, are you nearly done?" calls to every van. Without live job status, dispatch is guesswork — and the customer with water on the floor hears "someone will come at some point".
Insurance claims need evidence you don't have
Geyser claims live and die on documentation: photos of the failed unit, the serial number, what was replaced, and when. If those live in a technician's personal phone gallery, every claim becomes an archaeology project.
Geyser warranties with no serial trail
When a geyser fails inside warranty, you need to know which unit was installed at which property on which date. Paper job cards rarely capture serials — so warranty replacements quietly become full-price repeat work.
The callout-to-invoice lag
The job finished Tuesday; the invoice went out the following Thursday — after someone deciphered the job card and remembered the extra fittings. Every day of lag pushes payment further out and makes disputes more likely.
Van stock that evaporates
Fittings, valves, and consumables leave the store by the box and vanish job by job. Without van-level stock tracking, materials are bought twice, never billed, or both.
A Burst Geyser, Start to Finish
Here is how an emergency callout runs when dispatch, the job card, and the invoice are one connected flow:
The panicked call
The office logs the callout against the property's record — and sees the geyser your team installed there three years ago, serial number included. The closest available plumber gets the job on their phone.
On site with the full picture
The plumber opens the job card in Exequ-Jobs, photographs the failed unit and the water damage for the insurer, and records the old unit's serial before it goes on the bakkie.
The replacement, documented
The new geyser's serial is captured, materials come off van stock, hours clock automatically, and after-photos complete the evidence chain — all offline if the ceiling crawlspace has no signal.
Sign-off and same-day invoice
The customer signs on the screen. The completed job card already contains everything billable, so the office sends the invoice — with photos attached to the record if the insurer asks — the same day.
The warranty, findable
Three years later, when that unit drips, the serial, install date, and full job history are one search away. Warranty work gets handled as warranty work.
"The mobile app works perfectly even in remote areas with no signal. Our guys can log everything on-site, and it all syncs automatically. It's exactly what we needed."
Michael van der Merwe
Director, ProPlumb Solutions
The Full Platform, One Price
Everything above runs on ExequtechOS — clients, quoting, jobs, invoicing, inventory, team management, and reporting — with the Exequ-Jobs offline job card app included for every user at R777 per user per month.
Frequently Asked Questions
Common questions from plumbers evaluating ExequtechOS.
Can I produce documentation for insurance claims?
Yes. Photos taken in the app attach to the job card with timestamps, alongside materials, serials, and the customer's signature — so a claim pack is a lookup, not a reconstruction.
Does it track geyser serial numbers for warranties?
Yes. Inventory supports serial-number tracking from goods receipt through to the job where the unit was installed, so warranty status is verifiable per property.
Can it handle maintenance contracts for body corporates and property managers?
Yes. Recurring jobs can be scheduled for regular maintenance, and every property keeps its own history — useful when a managing agent asks what was done across their portfolio.
How fast can my plumbers complete a job card on site?
Tasks, materials, photos, time, and signature are each a few taps in Exequ-Jobs. Plumbers typically close out a job card in under two minutes — on site, not at home that evening.
Does the app work in ceilings, basements, and areas with no signal?
Yes — Exequ-Jobs is offline-first. Everything works without connectivity and syncs automatically afterwards, so load shedding and dead zones never block the work.
What does it cost?
R777 per user per month with everything included — all modules plus the mobile app, no hidden fees, no long-term contract. See the pricing page for details.
Built for Your Trade Too
See how ExequtechOS fits other field-service trades.
Ready to Run Your Business from One Platform?
Get a personalised demo with your own workflow — quoting, job cards, invoicing, and the offline app.
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