Five tradespeople side by side: an electrician, a plumber, a builder, a security installer and an HVAC technician

Create a new product.

Set up a product definition with its category and serial number types, and create the first item with it.

  1. Step 1: Click “Start menu”

    Screen shows the home screen.
  2. Step 2: Click “Assets”

    Screen shows the menu.
  3. Step 3: Click “Products”

    To create a new product, ensure that the “Products” tab is selected.

    Screen shows the product list.
  4. Step 4: Click “+ New Product”

    Screen shows the products list with the new product button.
  5. Step 5: Product definition

    Creating a new product is actually creating a product definition, not the actual product. The definition contains the product description and details. At the bottom of the modal, the first item can be created. This will be the actual product that will be linked to the definition.

    Screen shows the new product modal.
  6. Step 6: Select product category

    Complete the form. Select the appropriate category in the drop down.

    Screen shows new product modal with category drop down.
  7. Step 7: Click “+” to create a new category

    If the appropriate category does not exist, click the “+” button to create a new category.

    Screen shows the new product modal with the new category button.
  8. Step 8: Enter the name

    Enter the name of the category to create.

    Screen shows the new category modal.
  9. Step 9: Click “Add Serial Number Type”

    To add a serial number for the product, click on “+ Add serial number type” and enter a name for the serial number e.g. Chassis nr or Unit nr etc. When a second serial number is required, repeat the steps. Multiple serial numbers can be added to create complete units instead of just single units.

    Screen shows the new product modal with the new serial number type button.
  10. Step 10: Enter serial number name (e.g. chassis number, outside unit, IMEI etc)

    When the label of the serial number is entered, the label appears in real-time as the label is entered. This creates the inputs for the serial numbers.

    Screen shows the new product modal with the serial number inputs highlighted.
  11. Step 11: Select the location

    Ensure that a fixed asset exists to which this new product can be assigned, then select the location of this new product.

    Screen shows the new product modal with the location drop down.
  12. Step 12: The first item’s details

    Complete the “First item details” to create the first item.

    Screen shows the new product modal with the first item details indicated.
  13. Step 13: Click “Create Product”

    Screen shows the new product modal with the create button highlighted.

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